Original price was: $20.00.Current price is: $10.00.

In Stock

Digital Download: You will receive a download link via your order email

Purchase this course you will earn 10 Points worth of $1.00!

Description

Buy Jill Griffin – Winning Back a Lost Customer Course at esyGB. You will have immediate access to the digital downloads in your account or your order email.

Winning Back a Lost Customer

By: Jill Griffin

Skill Level: Appropriate for all

Duration: 41m 23s

Released: Mar 23, 2016

Description:

Lost customers are not lost causes. Statistics show that a firm has a higher probability of winning back a lost customer than prospecting a new one. In this course, customer relationship expert Jill Griffin provides a proven roadmap for winning back a lost customer. She proves the only thing worse than losing high-value customers is neglecting to win them back.

Jill shows that customers defect for one of five reasons: (1) intentionally pushed away, (2) unintentionally pushed away, (3) pulled away, (4) bought away, or (5) moved away. She also outlines which of these customers are the easiest to win back—and how to say “sorry” in a way that will resonate.

Topics include:

  • Why winning back customers is crucial
  • How customers say goodbye
  • The five types of lost customers
  • Running a lost customer campaign

Contents:

  • Introduction 1m 16s
  • 1. Winning Customers Back is Critical 15m 15s
  • 2. Customer Win-Back Basics 11m 1s
  • 3. Build Your Win-Back Campaign 12m 31s
  • Conclusion 1m 24s

Author:

Jill Griffin is the author of the business best-seller Customer Loyalty: How to Earn It, How to Keep It, which has appeared in Harvard Business School’s Working Knowledge list and has been translated into six languages; Customer Winback: How to Recapture Lost Customers–And Keep Them Loyal, which earned Soundview Executive Book Summaries’ 30 Best Business Books award; and Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World, which addresses how to build and sustain customer loyalty in the age of near-perfect buyer information. Since 2003, Jill has served on the board of directors of Luby’s/Fuddruckers, Inc. (NYSE: LUB), and helped oversee the restaurant chain’s critical turnaround. Jill speaks and consults with Fortune 500 companies such as Dell, Microsoft, Ford Motor Company, Subaru, Marriott Hotels, Hewlett-Packard, IBM, AMD, Wells Fargo, Western Union, Sprint, and Toyota. She is the recipient of the 2003 Distinguished Alumna Award (received alongside Larry Kellner, then chairman and CEO of Continental Airlines), from the University of South Carolina Moore School of Business, where she earned MBA and bachelor of science degrees, magna cum laude. In 2009, Jill was appointed to the USC Moore School Board of Trustees.

Get Download Jill Griffin – Winning Back a Lost Customer at Forimc.net today!

Salepage:
Archive: https://web.archive.org/web/20160909060116/https://www.lynda.com/Business-Skills-tutorials/Winning-Back-Lost-Customer/386628-2.html

Delivery Method

– After your purchase, you’ll see a View your orders link which goes to the Downloads page. Here, you can download all the files associated with your order.
– Downloads are available once your payment is confirmed, we’ll also send you a download notification email separate from any transaction notification emails you receive from esy[GB].
– Since it is a digital copy, our suggestion is to download and save it to your hard drive. In case the link is broken for any reason, please contact us and we will resend the new download link.
– If you cannot find the download link, please don’t worry about that. We will update and notify you as soon as possible at 8:00 AM – 8:00 PM (UTC+8).

Thank You For Shopping With Us!

Buy the Jill Griffin – Winning Back a Lost Customer course at the best price at esy[GB]. Upon completing your purchase, you will gain immediate access to the downloads page. Here, you can download all associated files from your order. Additionally, we will send a download notification email to your provided email address.

Unlock your full potential with Jill Griffin – Winning Back a Lost Customer courses. Our meticulously designed courses are intended to help you excel in your chosen field.

Why wait? Take the first step towards greatness by acquiring our Jill Griffin – Winning Back a Lost Customer courses today. We offer a seamless and secure purchasing experience, ensuring your peace of mind. Rest assured that your financial information is safeguarded through our trusted payment gateways, Stripe and PayPal.

Stripe, known for its robust security measures, provides a safe and reliable payment process. Your sensitive data remains confidential throughout the transaction thanks to its encrypted technology. Your purchase is fully protected.

PayPal, a globally recognized payment platform, adds an extra layer of security. With its buyer protection program, you can make your purchase with confidence. PayPal ensures that your financial details are safeguarded, allowing you to focus on your learning journey.

Is it secure? to Use of?
  • Your identity is kept entirely confidential. We do not share your information with anyone. So, it is absolutely safe to buy the Jill Griffin – Winning Back a Lost Customer course.
  • 100% Safe Checkout Privateness coverage
  • Communication and encryption of sensitive data.
  • All card numbers are encrypted using AES with a 256-bit key at rest. Transmitting card numbers occurs in a separate hosting environment and does not share or store any data.
How can this course be delivered?
  • After your successful payment this “Jill Griffin – Winning Back a Lost Customer course”, Most of the products will come to you immediately. But for some products were posted for offer. Please wait for our response, it might take a few hours due to the time zone difference.
  • If this occurs, please be patient. Our technical department will process the link shortly after, and you will receive notifications directly via email. We appreciate your patience.
What Shipping Methods Are Available?
  • You will receive a download link in the invoice or YOUR ACCOUNT.
  • The course link is always accessible through your account. Simply log in to download the Jill Griffin – Winning Back a Lost Customer course whenever you need it.
  • You only need to visit a single link, and you can get all the Jill Griffin – Winning Back a Lost Customer course content at once.
  • You can choose to learn online or download for better results, and you can study anywhere on any device. Please ensure that your system does not enter sleep mode during the download.
How Do I Track Order?
  • We promptly update the status of your order after your payment is completed. If, after 7 days, there is no download link, the system will automatically process a refund.
  • We value your feedback and are eager to hear from you. Please do not hesitate to reach out via email us with any comments, questions and suggestions.
Shop
Sidebar
0 Cart
Jill Griffin Winning Back a Lost Customer 250x343 1 - theSOUND
Jill Griffin – Winning Back a Lost Customer
Original price was: $20.00.Current price is: $10.00. Add to cart